Why don’t people communicate properly any more?!
I’ve had enough of crappy communication – it’s driving me around the bend.
So often, I find the way people communicate is rude uncaring and ineffective. And it’s causing businesses like yours to lose customers, employees and profits.
So, I’ve made it my mission to help people communicate properly, person-to-person.
The time has come
It’s time to bring back the art of personal communication. Let’s bring back authentic, person-to-person engagement that comes from genuine caring.
Let’s rediscover how skilled interpersonal communication can transform your business – and our society.
Follow me and join the movement!
Why don’t people communicate properly any more?!
I’ve had enough of crappy communication – it’s driving me around the bend.
So often, I find the way people communicate is rude uncaring and ineffective. And it’s causing businesses like yours to lose customers, employees and profits.
So, I’ve made it my mission to help people communicate properly, person-to-person.
The time has come
It’s time to bring back the art of personal communication. Let’s bring back authentic, person-to-person engagement that comes from genuine caring.
Let’s rediscover how skilled interpersonal communication can transform your business – and our society.
Follow me and join the movement!
Is lousy communication driving you crazy?
Do you feel unappreciated and frustrated when people don’t engage with you? I know I do.
Have you noticed that as technology takes over our lives, people have forgotten how to reach out, how to relate, connect and talk to each other?
When dealing with people, we want to feel heard. Equal. Valued. We want real connections with a real person – a person who is present, authentic and genuinely caring.
Why is that so hard to find?
“Businesses with effective communication practices are over 50% more likely to report employee turnover levels below the industry average.”
So who am I?
I’m Sarah Dalton. Accredited Corporate Trainer. Sales professional. Business woman. Mother of two beautiful girls. Speaker and motivator.
I’ve been training, developing and engaging people for more than 20 years now. I’m Director and Founder of Paragon Professional corporate training provider, and Co-Director of Peak Performance Promotions, national leaders in sales training and development
I’m born, bred and based in Sydney, but I enjoy working with clients all over Australia.
I’m an Accredited Trainer, DISC Advanced Accredited Practitioner and member of the National Speakers Association.
It’s time to connect again, people!
I say this: Let’s bring back the ability to communicate, person-to-person.
Let’s get people relating again, by actively listening with empathy and courtesy. By using positive body language, eye contact and a focus on good old-fashioned etiquette.
It sounds so simple and obvious, doesn’t it? And yet so many businesses are neglecting these vital skills. And they’re losing sales and productivity as a result.
I’ve seen the profound benefits of my personal communication training: thriving, open cultures, high performing employees, improved talent attraction and retention, and long-term sustainable sales.
How it helps you
“Nonverbal communication has between 65% and 93% more impact than the actual words spoken.”
What my clients say
Affiliations
Sarah was a fantastic trainer and was able to relate to all participants. The course was very relevant to evervone and I would highly recommend Sarah.
Trainer was brilliant. Staff now need to follow through with what we learnt during this session and not revert back to old ways. Otherwise staff morale will return to what it has been.
Sarah was a fantastic trainer and was able to relate to all participants. The course was very relevant to everyone and I would highly recommend Sarah.
Sarah was lovely, professional, well presented and joined in for a little laugh here and there. I genuinely enjoyed our training session and found it to be useful and informative.
Our trainer Sarah was very engaging, warm and friendly and put some staff members who were a little anxious going into training at ease.
Saran was lovely, professional, well presented and joined in for a little laugh here and there genuinely enjoyed our training session and found it to be usetul and informative
- Willow Hunter
Our trainer Sarah was very engaging, warm and friendly and put some staft members who were a little anxious going into training at ease.
-- Cathy Redmayne
Sarah was amazing and built a quick rapport with the group. The content was also fantastic ac really gave the team a better understanding of the importance of communication - verbal and nor-verbal
-- Christine Khoury
This is the first course I've done with Sarah Dalton and it was fantastic. Sarah's structure of the training made It very enjoyable to learn with group discussions, activities and presentations
-- Jenny Greenwood
- Sarah did a fantastic job at creating a great learning environment and ensuring points were clear
- Sarah had an example for each major topic, allowing the topics to be better remembered
- Sarah had real life examples for a lot of the lessons learn that helped the message resonate with me
- Sarah kept our attention, kept it simple and interactive
- Sarah understood how every role has interactions that directly lead to customer experience.
- Sarah was a great trainer
- Sarah was absolutely great. Took the time to go through everyone's answers.
- Sarah was amazing with explaining evervthing about Tovota. She really helped me understand all the information and made it fun and interactive.
- Sarah was fantastic and enthusiastic with her information.
- Sarah was great, she took her time answering and explaining
- Sarah was terrific
- Sarah was very knowledgeable & has a fun sense of humour, which helped is engage in the training.
- Sarah was very professional and understanding
- Sarah was very thorough and engaging - great range of activities
- Sarah was very understandable and relatable
-- The HS Team
- Sarah did a fantastic job at creating a great learning environment and ensuring points were clear
- Sarah had an example for each major topic, allowing the topics to be better remembered
- Sarah had real life examples for a lot of the lessons learn that helped the message resonate with me
- Sarah kept our attention, kept it simple and interactive.
- Sarah understood how every role has interactions that directly lead to customer experience.
- Sarah was a great trainer
- Sarah was absolutely great. Took the time to go through everyone's answers.
- Sarah was amazing with explaining everything about Toyota. She really helped me understand all the information and made it fun and interactive.
- Sarah was fantastic and enthusiastic with her information.
- Sarah was great, she took her time answering and explaining
- Sarah was terrific
- Sarah was very knowledgeable & has a fun sense of humour, which helped is engage in the training.
- Sarah was very professional and understanding
- Sarah was very thorough and engaging - great range of activities
- Sarah was very understandable and relatable
-- The HS Team
Hi Sarah,
I just wanted to thank you for yesterdays training.
The DISC Behavioural Profiles were so interesting and a fantastic way for the team to not only understand themselves and their behaviour better but to also better understand each other and the way we all work. Being a small team that work closely together as well as with vulnerable clients this training was invaluable. As a trainer you were extremely engaging, professional and relatable. I will be definitely recommending one of your training sessions to others within the Organisation.
Kind Regards
Louise Greig
Manager
Good afternoon Sarah.
I just want to say a big thank you for the two weeks you were here for the program. I thought you were an incredible facilitator and the program participants really learnt a lot from the delivery of information you provided.
I hope your next venture is as eventful as that of your experience here at Wollongong, i.e incredible Police Officers like myself.
Please be sure to contact us if you require anything what so ever, you know Ill always be happy to assist.
If your ever visiting this side of the beaches let us know or come in for a Caffe from a Cafeteria not Comenchera!!!!!!!!
Senior Constable
Raffaelle FRISINA
Youth Case Manager
Youth & Crime Prevention Command - Southern Zone
PCYC Wollongong
Transform your business through advanced personal communication training
I’m starting with business. I’ve made it my personal mission to work with as many businesses and team members as possible to create positive change.
I’m using my corporate training and sales expertise to help your teams communicate better, with clients, customers— and each other.
Your team members gain confidence, a competitive edge, and a lifelong ability to communicate with and relate well to others. This has a far-reaching influence on their performance and your business.
I offer measurable outcomes through engaging training experiences for sales teams, customer service reps and managers.
Let me help you
So, would you like to improve the personal communication skills of your teams? I’d love to find out more about your business, and how I can help you.
I provide personal and professional development programs and keynote speaking. You can engage my services through my training companies, or invite me to speak at your next event.
If you’re in Sydney I can come and see you. If not, I can see you virtually via Skype or your preferred online conferencing tool
Feel free to explore my businesses below, or reach out to me here now.
Customised Corporate Training
Professional Development Events
Join the movement
Who I work with
Let's connect!